LATZKE Hotline

Expert support from qualified service personnel

Our hotline is available to you on weekdays from Monday to Thursday between 7:30 AM and 6:00 PM, and on Friday from 7:30 AM to 5:00 PM.
You will receive expert support from qualified service engineers for questions regarding malfunctions of testing machines or testing software.

Fast solutions for problems with your testing system

Experts are available to provide fast solutions for problems with your testing system. We offer free support via our hotline for questions regarding malfunctions of your testing machines or testing software. Contact us to save time and costs!

Customer Support

Most problems with your testing system can be resolved by phone, making an on-site visit unnecessary. Your contact person at the hotline will coordinate all necessary steps, from the quick dispatch of spare parts to the provision of technicians, if required.

Remote Support

Do you need quick support for malfunctions of your testing system without waiting for an on-site technician? Our efficient remote support enables direct live connection via chat, webcam, and audio to your machine within a secure IT infrastructure with TÜViT-certified security standards.

Support Desk

Do you have questions about hardware and software, application technology, or the parameterization of your testing software? Our experts have many years of experience and will provide optimal support for your concerns. Our Support Desk is often the cost-effective alternative to an on-site service visit.